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Role of Artificial Intelligence-Based POS in Retail

Future of ease and advancement by EPOS.

How AI-based EPOS System Helps Improve In-Store Experience


#1Unlock the Hidden Value of Data

The volume and velocity of data circulating in the retail infrastructure are increasing at a rapid pace. With every transaction, POS picks up multiple bits of information. Retailers enable Machine Learning models to up customer delight by analyzing existing data based on product and service preference.

#2Collect Valuable Customer Insights

Data is a real game-changer for the retail industry. By leveraging the power of artificial intelligence, companies can gather and analyze the vast amount of consumer data to derive actionable insights for better decisions. A robust POS solution provides integrated automation with real-time processing capability across multiple touch-points.

#3Secure Payment Ecosystems

Security is one of the most important aspects when dealing with online payments and POS terminals. Through AI-based smart software solutions, it can offer a secure payment ecosystem. It enables faster checkouts and increased levels of reliability. As a fallout from this, the identification of loyal customers will become easier while blocking suspicious payments. It would result in huge amount of cost savings with increased productivity for the retail staff.

#4Intelligent POS Offers Smarts Insights For Engaged Marketing Campaigns

AI enables businesses to gather large amount of data from multiple sources. Such smart data can be used for effective marketing campaigns that appeal to new-age customers. AI in POS systems can help leverage huge data with valuable insights to promote real-time targeting.

#5Effective In-Store Product Placement

In-store placement is a critical aspect of being successful in the retail ecosystem. While there is ongoing discussion around how retailer smartly displays inventories to attract customers through with the power of technology, stores can now leverage smart insights to discover shopping patterns and preferences.

Role of Artificial Intelligence-Based POS in Retail

The application of disruptive tech like artificial intelligence is quite popular in the point of sales (POS) market especially across retail. It offers the consumers the ability to handle virtually all payment methods, across online platforms, mobile apps, via chat, social apps and of course, in-store payments.

Use of AI in POS systems helps eliminate the losses by accurately tracking inventory and orders (based on sales and up-to-date supply levels). The seamless integration with inventory, marketing, accounting and purchase helps automate processes for your business. Further, they provide insights on the changing behavior of customers with recommendations on how to re-engage with them.

If you’re considering to implement an AI-based POS system in your organization, then this article is for you. We’ll discuss how AI can improve customer experience through robust future-proof POS solutions.

Technologies that Power Smarter POS System

#1Facial Recognition

Facial recognition technology recognizes individuals by learning their profile, recent orders history and more. Know your consumers better to serve them better. AI-based POS combined with facial recognition facilitates identification of age, gender, new/old customers, emotions & other aspects that may affect what a user would order at that particular moment. This helps make specific suggestions that improve sales by providing a personalized experience.

#2Predictive Analytics

You can take your retail data strategy to the next level by leveraging predictive analytics. It provides insights for inventory management by analyzing what will be required to plan the stock accordingly. This translates to cost savings to a great extent.

#3IoT-enabled Sensors

Smart POS systems can track user behavior, update inventory and complete transactions anywhere in the store through smart sensors. This prevents long queue during peak hours or EOSS. It automatically alerts the inventory manager when items are nearly out of stock.


Leverage our extensive expertise in custom software development of varied scope that enables us to develop a cost-effective model that fits your budget. Rishabh Software has deep experience in the Retail sector & Analytics. With our consulting-led approach, we can work with you to analyze project requirements. Our proficient team can custom develop and integrate the above–listed & required features for your artificial intelligence-based point of sale system.

Learn how we helped US-based apparel store with custom POS software development. We designed and developed an e-commerce store to set up an online presence. It helps improve customer engagement with an omnichannel experience and streamlines the checkout process.

Go ahead, give EPOS a try.

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